Customer Support Specialist Job at Staffmark, Stafford, NY

aHZQZHdaUlB3TDVlMWd4Y1JZRWxuWTNadVE9PQ==
  • Staffmark
  • Stafford, NY

Job Description

Staffmark is seeking a Customer Support Specialist to join a well-established team in Geneseo, NY. If you have strong communication skills, experience in collections, and a customer-focused mindset, this is a great opportunity to grow your career in a supportive and structured environment.


Pay: $17.20/hour


Schedule:


Training:

  • Monday - Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 4:30 PM
Post-Training (Flexible Schedule):
  • Monday - Thursday: 8:00 AM - 9:00 PM
  • Friday: 8:00 AM - 7:00 PM
  • Employees choose 8-hour shifts within the available timeframes. Must work one evening (until 9 PM) per week.
Under close supervision, you will contact debtors regarding account delinquencies, explain available repayment options, and follow up as needed. You will also handle skip tracing, basic data gathering, and assist with account verification related to wage garnishments or legal resolutions.


Responsibilities:
  • Contact debtors regarding delinquent accounts and payment options
  • Make inbound and outbound collection calls
  • Skip-trace to locate debtor contact and employment information
  • Negotiate payments, arrangements, or escalate complex cases
  • Document all interactions and follow scripts verbatim
  • Perform data verification for special cases (e.g., disability, bankruptcy, etc.)
  • Comply with federal/state regulations and internal policies
  • Other duties as assigned based on the line of business
Qualifications:
  • High school diploma or GED required
  • Minimum 1 year of collections experience
  • Strong reading, typing, and communication skills
  • Familiarity with modern office procedures and computer systems
  • Excellent attention to detail and organizational abilities
  • Ability to follow procedures and work independently

Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.


Interested? Click "Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.

Job Tags

Work at office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

American Medical Staffing

LPN / LVN - School Nurse - $34 per hour - Urgently Hiring Job at American Medical Staffing

 ...American Medical Staffing is seeking a LPN / LVN School Nurse for a local contract job in Saint Louis, Missouri. Job Description & Requirements ~ Specialty: School Nurse ~ Discipline: LPN / LVN ~ Start Date: 08/18/2025~ Duration: 39 weeks ~32.5 hours per... 

Staffmark Group

Assembler Job at Staffmark Group

 ...It All Together - Start Your Career as an Assembler Today! Looking for a position that's more than just bolts and blueprints? Staffmark is hiring a full-time Assembler for a well-established, locally rooted manufacturing company in Springfield, OH, that's known for... 

Client Server Software Solutions

SR INTEL ANALYST Job at Client Server Software Solutions

 ...&W), Situational Awareness (SA), Joint Intelligence Preparation of the Operational Environment (JIPOE), and Target Systems Analysis (TSA) requirements levied by the USSTRATCOM planning and operations communities. The focus of this task order is both strategic deterrence... 

HealthTrust Workforce Solutions HCA

Travel Nurse RN - ED - Emergency Department - $2,349 per week Job at HealthTrust Workforce Solutions HCA

 ...tech availability) : RNs, Nurse Externs, PCTs, and US Type of equipment : Zolls, US, GE Monitors with 12 lead, Welch Allen VS, BD IVs Documentation system: Meditech Scheduling requirements: Every other weekend Required: BLS, ACLS, PALS, and NIH About... 

C & D Seamless Gutters

Laborers Job at C & D Seamless Gutters

 ...gutters. We work on residential and commercial buildings , new construction. Can,t be afraid to go up and down a ladder. Must have a...  ...trucks. Must know how to use basic hand tools. We will train no experience necessary. Company Description We are a small company...