Salesforce Admin Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Salesforce Admin for a direct hire opportunity with a financial services client. Responsibilities: Collaborate closely with Marketing team members to gather and document requirements, ensuring that the platform meets their needs. Partner with product managers to translate business requirements into user stories for the development team and oversee the development and implementation of new features. Exhibit features and functionality that enable campaigns to business partners. Ensure that all Salesforce implementations meet quality standards, are tested thoroughly, and are delivered on time. Organize and provide training to users on new features and functionalities within Salesforce. Offer end user support and education for any issues that arise, be on point to drive resolution and function as an escalation point. Guarantee that Salesforce implementations comply with company policies, industry standards, and data security regulations. Proven understanding of the application of Marketing campaigns across channels, including offer and incentive-based programs. Salesforce.com certified Admin and/or Product Owner would be a plus Salesforce CRM (Financial Services Cloud, Sales / Service Clouds, Marketing Cloud). Salesforce Marketing Cloud, Journey Builder, Salesforce Loyalty Cloud and related capabilities are a plus. Qualifications: Bachelors Degree in MIS, Marketing, Computer Science or a related field or an equivalent combination of education, training, and experience. Minimum 3-5 years of demonstrated experience. Banking / Financial services experience strongly preferred. Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions. Ability to communicate complex findings in a clear and understandable manner. Ability to take initiative and accountability for achieving results. Successfully partner with multiple stakeholders and thrive in a fluid environment while managing multiple priorities. For immediate consideration, please click Apply and use Job Code BHJOB11837_4273. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_4273. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V #J-18808-Ljbffr Lewis James Professional
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